Privacy Policy

1. Introduction

Welcome to TufTable, a restaurant management software product developed and operated by DNInfoSolution, a technology company based in Surat, Gujarat, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, website, and related services.

By accessing or using TufTable, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

2.1 Information You Provide

• Restaurant name, branch name, and business address
• Admin name, email address, and phone number
• Login credentials (password stored in encrypted form)
• Menu items, pricing, and inventory data you enter
• Customer orders and transaction records

2.2 Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on the platform
• Device information (operating system, screen resolution)
• Log data and error reports

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the TufTable platform
• Process restaurant orders, billing, and reports
• Send account-related notifications and support messages
• Improve our software features based on usage patterns
• Comply with legal obligations
• Prevent fraud and ensure platform security

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• Service providers: Trusted third-party vendors who assist in operating our platform (e.g., hosting, payment processing) under strict confidentiality agreements
• Legal requirements: When required by law, court order, or government authority
• Business transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your data, including:

• HTTPS encryption for all data transmission
• Bcrypt password hashing
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at help@tuftable.dninfo.online. We will process deletion requests within 30 days, subject to legal retention requirements.

7. Cookies

TufTable uses cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage for improvements

You can control cookie settings through your browser. Disabling cookies may affect some platform functionality.

8. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Objection: Object to certain types of data processing

To exercise these rights, contact us at help@tuftable.dninfo.online.

9. Third-Party Links

Our platform may contain links to third-party websites (e.g., WhatsApp, payment gateways). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

TufTable is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or in-app notification. Continued use of TufTable after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: